Conversion RubyCi/Commander

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Conversion Information for your RubyCi/Commander

As a valued customer, we want to inform you that Clark is retiring the legacy platform in which you are processing payment cards. Your Point-of-Sale (POS) will need to move to the Clark go-forward platform. This conversion is required to take advantage of current and future products offered by Clark.

I Process Via Internet and Have a Cisco/Acumera

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What do I need to do at my POS?

  • Schedule a technician to complete conversion
  • Technical information provided by Clark via email on April 26, 2019
  • For a list of technicians in your state, please click here.
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Do I need to order a firewall?

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I have an MX Series PIN Pad 

  • A technician needs to encrypt the PIN pad with Wells TDES Key 351
  • Clark will provide a $100 credit for the PIN pad update

Do you have PIN Debit at the pump?

  • If PIN debit is not accepted at the pump – no additional action needed at the pump
  • If PIN debit is accepted at the pump, a technician needs to encrypt with Wells TDES Key 351
    • Please call 877-462-5275, ext. 3 and provide the type and number of pumps at your location

Conversion Assistance

Not sure what you need to do with your PIN pad or PIN debit at the pump? Upload a photo of your PIN pad and/or the PIN pad at the pump as well as your entire pump, then complete the form and we will contact you with more instructions.
  • Drop files here or